Digital Agency ISO Compliant

Quality Policy Statement

As part of our continuing commitment to quality improvement, control & performance, Suncoast Web Solutions, places special emphasis on understanding client requirements in order to meet and exceed their expectations.

We understand that continual improvement of the Suncoast Web Solutions quality management system is essential to our success and growth within the Digital Media industry and to assure this have committed to set and review specific and measurable quality objectives and targets on an annual basis at management review meetings.

Suncoast Web Solutions has a proven track record of providing quality solutions and services to organisations, employees and individuals thus giving us a competitive advantage in the marketplace. Our history of service provision has led to new and repeat business based on high levels of customer satisfaction.

The consequent objectives of management and personnel of Suncoast Web Solutions are to:

• Implement and maintain an accredited quality management system;
• Provide objective evidence that the planned quality management system is implemented and maintained in accordance with management policies;
• Seek to understand customer requirements and act promptly and courteously to all customer feedback

The Quality Management System outlined in the Suncoast Web Solutions Business Management System (BMS) is designed to satisfy the requirements of ISO 9001: 2015 and has the full support of management and personnel of Suncoast Web Solutions and its successful implementation and maintenance is a commitment by them.  Proper adherence to all quality related activities, legislative, standards, codes of practice and active participation in all quality related activities are a requirement of all personnel in the Company.

Safety Policy Statement

Suncoast Web Solutions is committed to health and safety and eliminating workplace injuries and illness. This will be achieved through the annual setting and reviewing of measurable objectives and targets aimed at continual improvement of the safety system.

At Suncoast Web Solutions our policy is based on a belief that the well-being of people and employees at work, or people affected by our work, is a major priority and must be considered during all work performed on our behalf. This policy has been formulated as part of Suncoast Web Solutions Business Management System (BMS) and has been developed to comply with the relevant legislative requirements, standards and codes of practice.

People are our most important asset and their health and safety is our greatest responsibility. The public shall be given equal priority to that of our employees.

The objectives of our Safety Policy are:

• To prevent accidents and to achieve an accident-free workplace
• To make sure health and safety is considered in all planning and work activities
• To involve our employees in the decision making process through regular communication, consultation and training
• To provide a continuous program of education and learning to ensure that our employees work in the safest possible manner
• To identify and control all potential hazards in the workplace through hazard identification and risk analysis
• To ensure all potential accident / incidents are controlled and prevented
• To provide effective injury management and rehabilitation for all employees

The success of our health and safety management is dependent on:

• Proactive planning of all work activities with due consideration given to implementing WH&S controls that are suitable to each given situation
• Understanding the total work process and associated WH&S risks
• Ensuring the work team is totally committed to achieving our objectives
• Ensuring that open and honest communication exists between management and all employees

Environmental Policy Statement

Suncoast Web Solutions is committed to a clean, healthy and ecologically sustainable environment. As such, Suncoast Web Solutions recognises its responsibility to conduct all of its operations in a way which will minimise and reduce the impact on the environment and its natural resources.

This environmental obligation is the responsibility of managers, supervisors and employees at every level of the company and will be achieved through the following key objectives:

• Comply and exceed the requirements of ISO 14001:2015 and all other applicable laws, regulations and standards.
• Ensure management are actively involved and provide demonstrated leadership to support continuous improvement in environmental performance.
• Communicate and consult with all employees (and others), to increase their awareness of their environmental obligations and responsibilities.
• Strive to continuously improve our environmental management systems and practices through a process of auditing, review and revision.
• Investigate and ensure a prompt response to all work-related environmental incidents and develop corrective action to prevent recurrence.
• Seek to prevent pollution before it is produced, reduce the amount of waste thus reducing landfill at our operation and support pollution prevention by our customers and suppliers.
• Adopt best available practices for the reduction of emissions to air, water and land, and for the conservation of water and energy.
• Periodically review and revise our Environmental Policy and procedures to maintain their relevance.

We will respond to the environmental challenges in all areas of our business and communicate that it is the responsibility of every employee to implement this policy.