The Trending eCommerce Website Development Services

2017 was an interesting year for eCommerce website development services. As well as the emergence of exciting new technologies and tools, there was also a greater awareness by businesses of the importance of good design.

Business owners are realising that off-the-shelf and DIY website templates just don’t cut it when it comes to creating the very best User Experience for their customers.

Without a doubt, our interpretation of ‘retail therapy’ is changing. Department stores and shopping malls are increasingly being taken over by eCommerce businesses, especially now that Amazon has landed in Australia.

Increased Competition

Online shopping may be steadily increasing but so, too, is the number of online competitors. That growing market is good news for businesses, but it also demands better solutions to the challenges of competition.

Despite having a population of just 23 million or so, Australia is in the top 10 when it comes to online shopping. Sales reached over $30 billion in 2017. With at least 85% of Australians having internet access now – and the number of social media users at around 12 million – the potential is there for eCommerce businesses to do even better.

So how can you be sure your eCommerce site is really delivering? And what trends can you expect to see in 2018?

Mobile-Friendly Optimisation

As with all website design, mobile-friendly optimisation will continue to be a priority this year. So if your eCommerce website isn’t hitting the mark in that area it’s time to enlist the help of a professional eCommerce website design company.

Your eCommerce website will need to offer the very best UX for the mobile user if you are going to compete. One of the ways in which you can achieve that is by enabling payments to be made by mobile phone. Done well this can significantly boost your conversion rates.

Improving the Online Shopping Experience

You should also consider giving your customers a more personalised online shopping experience. One of the things shoppers say they miss online, as opposed to visiting a bricks-and-mortar store, is the personal approach. More often than not they know exactly what they want but sometimes they need more help and information.

eCommerce website development services are currently exploring ways in which web pages can help customers with their purchase. You could describe it as ‘guided selling’ and, with increased use of chat-bots, you can expect to see more of this in 2018.

Following on from this there will also be a move towards making eCommerce websites more like actual stores. More features will be added to your web pages to enrich your customer’s shopping experience. Expect to see far more social media integration, along with more use of countdown timers and other shopping tools.

Videos Big in 2018

We saw far greater use of videos on websites during 2017 and this trend will rollover into eCommerce sites in 2018. Videos are a great way of displaying products and conveying important information, as we humans respond better to visual presentations.

This is just scratching the surface of what we can expect to see in eCommerce website design over the next year or so. As they say, you have to be in it to win it so be sure to seek advice from the best eCommerce website design company.

A Word From Our Customers

    
 
 
         
   Dean Hore 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've been using Suncoast Web Solutions for approximately 20 years now. The service we've received over that time has been second to none. Neil and his team have at all times, assisted us as we expanded, nothing was a problem, and always done in a very timely manner. I couldn't recommend them any high enough.
  
 
        
   Tomohiro Akutsu 
 
 
 
 Trustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ – Exceptional IT Expertise & Business Support Neil at Suncoast Web Solutions is truly outstanding. As someone with an IT background myself, I can confidently say that Neil’s depth of technical knowledge is on another level. His decades of experience shine through in every piece of advice he gives—always accurate, relevant, and tailored to the situation. What makes Neil stand out isn’t just his IT skills, but his ability to offer strategic business support through a technical lens. He understands what’s actually useful for your business and helps you move forward with clarity and confidence. If you're looking for trustworthy, expert support from someone who genuinely cares about your success, Neil and Suncoast Web Solutions are the team you can count on. I highly recommend them.
  
 
        
   mike whittingham 
 
 
 
 Trustindex verifies that the original source of the review is Google. Andrew and Neal of Suncoast Web Solutions have looked after our Website for the past decade,The service and knowledge is second to none.They have designed and developed our website to help our business grow with excellant results.
  
 
        
   Haley R 
 
 
 
 Trustindex verifies that the original source of the review is Google. Cannot speak highly enough of Andrew and Neil at Suncoast Web Solutions. Andrew espscially has been nothing but caring, patient and polite. We've had bad past experiences and these guys have turned everything around, couldn't be happier. Very trustworthy, which is hard to find these days, and worth every dollar spent. Finally feel like we're being looked after and our website and traffic to it hasn't been better! Would highly recommend these guys to anyone.. they've been in business a long time and you can see why!
  
 
        
   Megilz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Andrew & Neil have been incredibly helpful. They both played a key role in developing the website for the business I currently work for, & the results exceeded our expectations! Without a doubt, this is the best web design company I’ve had the pleasure of working with. They are so understanding & attentive to detail. They give great advice & recommendations & listen to my ideas/concerns. Thanks guys, appreciate everything you do! 🙂👍
  
 
        
   Kane Townsend 
 
 
 
 Trustindex verifies that the original source of the review is Google. Neil and his team at Suncoast Web solutions were great to deal with. They definitely know their stuff when it comes to web designs. Highly recommend if you’re looking for a professional online presence.
  
 
        
   Custom Pool Cues 
 
 
 
 Trustindex verifies that the original source of the review is Google. I didn't quite understand the design process at first, so a little early communication would have helped that & it was lengthy however the end result was a great looking perfect functioning website that finished up with a meeting about the site with training.
  
 
        
   Keely White 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot say enough great things about Suncoast Web Solutions! Neil and the team are always there to help and I always know I can trust them. They are so knowledgeable and experienced in all things website, digital marketing and hosting - we highly recommend them to anyone. 5 Stars!
  
 
        
   Chad Monroe 
 
 
 
 Trustindex verifies that the original source of the review is Google. Neil and the team at Suncoast Web Solutions have looked after and hosted our website for over 12 years now and their advice and services have been invaluable to our business. They have overcome technical issues to deliver the web features we desired. They assisted us to be involved in managing our website proactively ourselves, however if we got out of our depth they would jump in and take over to ensure everything was done correctly. I would highly recommend Suncoast Web Solutions for your web needs.
  
 
  
 
  
 
   Google rating score: 4.8 of 5, based on 34 reviews

Dean Hore

We've been using Suncoast Web Solutions for approximately 20 years now. The service we've received over that time has been second to none. Neil and his team have at all times, assisted us as we expanded, nothing was a problem, and always done in a very timely manner. I couldn't recommend them any high enough.

Tomohiro Akutsu

⭐️⭐️⭐️⭐️⭐️ – Exceptional IT Expertise & Business Support Neil at Suncoast Web Solutions is truly outstanding. As someone with an IT background myself, I can confidently say that Neil’s depth of technical knowledge is on another level. His decades of experience shine through in every piece of advice he gives—always accurate, relevant, and tailored to the situation. What makes Neil stand out isn’t just his IT skills, but his ability to offer strategic business support through a technical lens. He understands what’s actually useful for your business and helps you move forward with clarity and confidence. If you're looking for trustworthy, expert support from someone who genuinely cares about your success, Neil and Suncoast Web Solutions are the team you can count on. I highly recommend them.

mike whittingham

Andrew and Neal of Suncoast Web Solutions have looked after our Website for the past decade,The service and knowledge is second to none.They have designed and developed our website to help our business grow with excellant results.

Haley R

Cannot speak highly enough of Andrew and Neil at Suncoast Web Solutions. Andrew espscially has been nothing but caring, patient and polite. We've had bad past experiences and these guys have turned everything around, couldn't be happier. Very trustworthy, which is hard to find these days, and worth every dollar spent. Finally feel like we're being looked after and our website and traffic to it hasn't been better! Would highly recommend these guys to anyone.. they've been in business a long time and you can see why!

Megilz

Andrew & Neil have been incredibly helpful. They both played a key role in developing the website for the business I currently work for, & the results exceeded our expectations! Without a doubt, this is the best web design company I’ve had the pleasure of working with. They are so understanding & attentive to detail. They give great advice & recommendations & listen to my ideas/concerns. Thanks guys, appreciate everything you do! 🙂👍

Kane Townsend

Neil and his team at Suncoast Web solutions were great to deal with. They definitely know their stuff when it comes to web designs. Highly recommend if you’re looking for a professional online presence.

Custom Pool Cues

I didn't quite understand the design process at first, so a little early communication would have helped that & it was lengthy however the end result was a great looking perfect functioning website that finished up with a meeting about the site with training.

Keely White

I cannot say enough great things about Suncoast Web Solutions! Neil and the team are always there to help and I always know I can trust them. They are so knowledgeable and experienced in all things website, digital marketing and hosting - we highly recommend them to anyone. 5 Stars!

Chad Monroe

Neil and the team at Suncoast Web Solutions have looked after and hosted our website for over 12 years now and their advice and services have been invaluable to our business. They have overcome technical issues to deliver the web features we desired. They assisted us to be involved in managing our website proactively ourselves, however if we got out of our depth they would jump in and take over to ensure everything was done correctly. I would highly recommend Suncoast Web Solutions for your web needs.